Issues with Student Access to PowerSchool
The guide includes instructions on how to reset a PS password if necessary
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Letters To Families Experiencing Technical/Internet Issues
General Computer Issues Hello |student.preferredOrFirstname| , Thank you for reaching out. I'm sorry to hear you are having technical issues. I want to assure you that we are here to support you through any challenges you may encounter. Technical ...
Families Unable To Access School Email
Questions to ask and troubleshooting steps to try: Has the student been able to log into their OLS/OMS/OHS account? If so, the student should be able to access their email from their main page? Video on accessing school email from the OLS: ...
Changing Headers in k12 Powerschool
Recolor Your k12 Instance A great way to customize your k12 Powerschool instance, and help distinguish it from your State Powerschool instance, is to change the colors of the buttons in search on the home page. Follow the directions here to update ...
So Many Different ID Numbers For Students And What They Mean
Student ID The Student ID number is assigned to each student by Corporate Stride. This ID is the number we use to look up students in all of the Total View Systems. In State Powerschool (https://cie.powerschool.com/admin), this number is found in the ...
Letters To Families Experiencing Class Connect Issues
Duplicate Class Connects Hello |student.preferredOrFirstname| , I appreciate you reaching out to let me know you have a concern with your class connects. If you ever notice that you have more than one class scheduled at the same time, please send an ...