A Guide For Staff to Locate Student and LC Registration ID
π How to Find Student & Learning Coach Registration IDs π§π
Once a new student is approved, both the student and their Learning Coach are assigned a Registration ID, which is required to set up their K12 Stride school login.
ποΈ Heads-Up!
K12 Stride sends this Registration ID to the Learning Coach via email from registration@k12.com titled: Welcome! Access Important School Account Info Here! . π¬ See K12 Step-By-Step Article
If the Learning Coach and/or student cannot locate that email, follow these steps to find the Registration ID in PowerSchool:
π Step-by-Step: Finding Registration IDs in PowerSchool
Log in to your K12 PowerSchool account.
Search for the specific student.
π©βπ Student Registration ID:
Go to Student Profile > Guardian and Student Account Access.
Youβll find the Student Registration ID and username there.
π¨βπ« Learning Coach Registration ID:
Go to Student Profile > Contact Management > Contacts Tab.
Click on the LCβs name to view Contact Details.
- The Learning Coach Registration ID and username will be listed there.
The family will need to include their email, phone number, and a complete description of the type of assistance needed in the form.
The famile can select to receive help in the following areas:
Missing, Lost or Damaged Course Materials β For faster service (but not required), please provide the name and SKU of the item. Look at your Orders in My Info for this information.
Online School Login and Navigation β Canβt login to the Online School, LC or Student Account issues, help navigating the Online School
School Email/Office 365 Help
Report an Issue within the K12 Curriculum or within the Online School
Update Address (for Independent Study users only) - If your student is enrolled in a public or private school, your address is part of your school records, and the school will need to make this update.
Technical Troubleshooting for your computer, printer, software and/or peripherals (headsets, keyboards, etc.) These types of requests generally require a phone call. A technical support agent will contact by phone to help troubleshoot your computer equipment.
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