Contact Information Change Form

Family Contact Change Process

πŸ“Œ Purpose

This article outlines the official process for updating family contact information in school records, including phone numbers, email addresses, and physical/mailing/shipping addresses.

πŸ”’ Important Reminder

  • Families can updatae contact information in their parent portal, but it does not automatically update contact information directly in K12 and State PowerSchool.

  • All changes must be requested by the family to a staff member or the help inboxes.

  • The Contact Change Request Form is for staff use only.
    🚫 Do not share the form link with families.

πŸ“ Step-by-Step Instructions for Staff

Step 1: Receive the Request

πŸ‘‚ A family contacts you requesting an update to their contact information, such as:

  • Phone number

  • Email address

  • Physical address

  • Mailing or shipping address

Step 2: Submit the Contact Change Request Form

πŸ“„ Complete and submit the Change of Contact Request Form on behalf of the family.

  • Ensure all information is accurate and complete.

  • Remember: This form is staff-only and should never be shared externally.

Step 3: Additional Steps for Physical Address Changes

🏠 If the request involves a change of physical address, please also:

  1. Ask the Legal Guardian to submit an updated proof of residency (POR).

  2. The documentation can be be emailed to one of the following addresses:

  3. Verify that the documentation meets the Proof of Residence criteria in the POR Requirements/Requisitos de Prueba de Residencia pdf

πŸ’‘The direct link for the POR Requirements/Requisitos de Prueba de Residencia pdf can be shared with families

βœ… Final Notes

  • If a family needs to update contact information, best practice is for a staff member to submit a contact change form on the family's behalf.

  • Physical address changes require an updated proof of residency.

  • If documentation is missing or incomplete, follow up with the family promptly.


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