Engageli Resources For Families

• Related Articles

• Letters To Families Experiencing Class Connect Issues

  Duplicate Class Connects Hello |student.preferredOrFirstname| , I appreciate you reaching out to let me know you have a concern with your class connects. If you ever notice that you have more than one class scheduled at the same time, please send an ...

• Letters To Families Experiencing Technical/Internet Issues

  General Computer Issues Hello |student.preferredOrFirstname| , Thank you for reaching out. I'm sorry to hear you are having technical issues. I want to assure you that we are here to support you through any challenges you may encounter. Technical ...

• Multilingual Resources

  Staff Stride ML Support This is not a document to send to the parents, but to help you work with them. There are parent guides in Spanish on the k12 website to help them. Stride-EL-Support- Language Resource-Guide-2024-2025 Translation Site: ...

• Roles in TotalView: LC, LG, EC

  Contact Roles in TotalView Learning Coach (LC) – Adult who is allowed to speak to a school representative regarding student’s educational progress and concerns. This person is not able to make educational decisions, including but not limited to ...

• Support for K12 Students and Learning Coaches

  K12 Customer Support (CCTS) Overview Customer Care 866.K12.CARE (866.512.2273) help.k12.com Student Enrollment Parent Portal parentportal.k12.com K12 National Clubs clubs@k12.com Learning Coach University lcu@k12.com Student Support Websites ...