K12 Family Support Live Zoom Rooms, Articles, and Help Tickets
Live Family Support Zoom Room
Support Information
K12 has launched live Zoom support rooms to help families get assistance more quickly and conveniently.
Support Room Details
We’ve updated our hours to better support you.
Monday–Friday | 7 AM to 4 PM (ET)
You can drop in anytime during open hours — no appointment needed.
Zoom link: https://k12.zoom.us/j/97739092933
Before joining, please download the Zoom application to be moved to breakout rooms and to take full advantage of all Zoom features.
What to Expect
Join our large Zoom support room!
You’ll land in the main room, where our team will:
Welcome you and explain the available help topics
Direct you to the breakout room dedicated to your issue. Each room includes trained agents ready to assist—and if your issue is more complex, we’ll have additional team members standing by to call you directly for more personal help.
More Ways to Get Help
While you’re in the main room, you’ll also learn about other quick ways to get answers:
Check out help.k12.com articles.
Learn how to submit a case online.
Try our live chat—faster than waiting on hold!
We will also share helpful how-to videos and other resources.
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