Staff Helpdesk/Ticketing Systems
👉Click on this Zoho 25/26.pptx slide deck to learn how to use the Zoho ticketing system.
​
http://support.sclearns.org

Canvas Impact Support Center:
An in-platform searchable tool
Provides support articles based on your Canvas role: Admin, teacher, student, learning coach (observer).
Find support guidance without leaving the platform!

Selecting Need Help? opens Canvas Impact Support Center:


Related Articles
Stride Professional Development Center. The Home of K12 Training
SPD Guides • SPD Demo Video • SPD Platform Job Aid Stride Professional Development Center Job Aid Snipets If you need assistance, our support team is here to help— Select the question icon in the top navigation bar to email ...
Systems Overview
Troubleshooting and Tickets K12rit.com – This is the place for staff to go for anything wrong with their school email account and school-issued computer (actual computer issues, not systems issues). This is also where you go to have community inboxes ...
Staff Name & Address Changes
Has your legal name or address changed? Here is a guide on your next steps: Paycom: You can update both physical and mailing addresses in Paycom. Also, if you are involved in testing students, please review your testing event locations (Go to ...
Stride PD New Use and Account Update Form
Please complete this form if you are an SPD user who needs an account created or a job title updated. Click here for the SPD Account Update Form Portfolio Number CASC : Portfolio 4 HVASC: Portfolio 4
The Heron Institute Staff List
? The Heron Institute Staff List – Your Go-To Directory!? Need to find a colleague fast? The Heron Institute Staff List is your all-in-one staff directory designed to help you easily locate and connect with any team member. ?‍??‍? ?️ What’s in ...