Student Unable To See Courses In The OLS/OMS/OHS
Action Steps For Staff:
1. Log into TVS and check the student’s “Courses and Classrooms” tab. If no courses are showing assigned= Escalate to help@cyberacademysc.org or help@heronacademysc.org
2. If courses are showing assigned in TVS, as the example shows below,
Check to see if their compliance tab is showing “Not Approved.” If their proof of residency or enrollment survey are missing or have not been accepted, then this affects approval and, therefore, course uploads.
Please ask the LG to send their POR to cascenrollment@cyberacademysc.org or heronenrollment@heronacademysc.org
And/or to submit the enrollment agreement form
3. Check to see what the student’s start date is. Students starting the next cohort may not have schedules yet.
4. If the student: has all their required documents, has been marked as approved, have courses showing as assigned in TVS, and are not locked… and they still do not see their classes in the OLS/OMS/OHS, then please escalate to help@cyberacademysc.org or help@heronacademysc.org
Related Articles
Student Account Set Up From the Learning Coach Account
K12 School (OLS) Student Account Sign Up From the LC Account K12 School login credentials for student K12 School accounts can be created during Learning Coach account set up; however, if this step was missed, the LC can return to the Account Sign Up ...Guide To Setting Up The Learning Coach & Student Account for SY25-26
?? How to Set Up Learning Coach & Student Account for SY25–26 K12 Step-By-Step Article ??? Learning Coach Accounts ? The Learning Coach (LC) will receive an email from registration@k12.com titled: "Welcome! Access Important School Account ...K12 Welcome Site- Learning Coach and Student View
K12 Welcome Site is now live! Below are slides with information about what our students and Learning Coaches will see on their homepages. The slides can also be accessed here.Online High School (OHS)
When do students exist in the Online HS? - 9-12th graders= as soon as they are approved (existing students have already been sent) K-8th graders= as soon as they are put in a online HS classroom If a student goes to learning.k12.com, they could get ...Understanding Student Numbers and ID's
Understanding Student Numbers and ID's Student Number or K12 Identity ID The Identity ID number is assigned to each student from the Corporate level of Stride. This number replaces the Student ID number and is located in the student's demographics ...