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Gmail (theheroninstitute.org) and Outlook Email: Requirements, Help, Warnings

Gmail (theheroninstitute.org) and Outlook Email: Requirements, Help, Warnings

📨 How to Forward Your Gmail Emails (theheroninstitute.org) to Your Outlook Inbox (cyber or heron academysc.org)

Click link below:

Forward Gmail to Outlook Account


Outlook Help

Microsoft Account Login Error Troubleshooting

Outlook Calendar Basics

How to Search your email folders

Group email


✍️ How to Set Up Your Outlook Email Signatures

  • Adding Language And Confidentiality Info 

    • Add Language info:
      ** Please let me know if you prefer communication with the school in a
      language other than English.
      ** Si prefiere comunicarse con la escuela en un idioma que no sea el inglés,
      hágamelo saber.
      ** 如果你喜欢用英语以外的语言与学校交流,请告诉我。
      ** Если вы предпочитаете общаться со школой на другом языке, кроме
      английского, пожалуйста, дайте мне знать.

    • Add Confidentiality info
      This document may contain personal information from a student's educational records. It is protected by the Family Education Rights and Privacy Act (FERPA) and may not be
      re-released without the consent of the parent or eligible student. This email message,
      including attachments, is for the sole use of the intended recipient and may contain
      confidential or privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender immediately by reply e-mail and destroy this message and attachments.

  • Tips/Tools

    • Our School Logos can be found in our Marketing Assets Google Folder

    • Canva is a great site to create your Signature with your picture. Ask your mentor or co-workers to show you their signature for ideas.

  • Troubleshooting Signature Issues

    • Issue: When you click the Signature button, Outlook hangs and you are not able to add a signature.

      This issue occurs if you install an Office subscription on a PC that has pre-installed Microsoft Office desktop apps.

      Note: This issue is fixed in Office Version 1802 (Build 9029.2167) or higher. When you install an Office Subscription with that build or higher, it will automatically remove the pre-installed Microsoft Office Desktop apps.


  • STATUS: WORKAROUND: To workaround this issue, uninstall the pre-installed Microsoft Office Desktop Apps:

    1. Right click the Windows Start button and click Settings.

    2. Click Apps, and then click Apps and Features.

    3. Choose Microsoft Office Desktop Apps and click Uninstall.


  • Restart your computer

Removing copies of sent emails in your Outlook inbox when emailing students in bulk from K12 PS.

See Setting Up Rules in Outlook

How to Recall an Email You Sent

Even with careful proofreading, it's easy to accidentally send an email with missing information, a typo, or to the wrong recipient. If certain conditions are met, Microsoft Outlook allows you to attempt to recall the message, helping you correct the mistake before it is read. 


See How to recall an email in Outlook



Phishing Scams

See Phishing or Suspicious Emails


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